Niagara Lake Toba

Perfect Getaway In North Sumatra

Privacy Policy

Before providing us with Personal Data we recommend that you read this Privacy Policy

I. Personal Data

Personal Data” means any information provided by you when interacting with us, for example through our Website or when calling us, or data is collected about you through your use of our Website and allowing you to be identified personally, either directly (e.g. your name) or indirectly, because the data references an identifier such as your name, an identification number, location data, an online identifier (e.g. telephone number) as an individual person. We may also collect personal data about you in other instances which relate to your stay at Hotel Niagara Parapat. Data stored and Processed.

A. Use of the Website

Whenever you use our Website, data about you is collected and processed. We collect the following data:

  • Information related to the browser or device you use to access our website
  • IP address
  • Country you are browsing from
  • Browsing habits, including sites visited
  • Age
  • Marital status
  • Other demographics and statistical information

The data is collected through the session cookies (with regard to cookies see also below) we use on our Website. It is anonymised before we use it to build anonymous utilisation profiles, for marketing purposes and to optimise our Website and the services we provide. This data shall not be used in order to identify the visitor of this Website personally.

B. Communicating with us

Every time you communicate with us (e.g. through our Website (booking a room), by phone or through a third party provider, etc.) we may collect and process the Personal Data you provide to us.

a. Website (Booking a rom)

When you book a room, we collect Personal Data, includes:

The data is collected through the session cookies (with regard to cookies see also below) we use on our Website. It is anonymised before we use it to build anonymous utilisation profiles, for marketing purposes and to optimise our Website and the services we provide. This data shall not be used in order to identify the visitor of this Website personally.

  • Your selected dates
  • Your selected Number of rooms in the reservation
  • The rate/special offer selected
  • Your full name
  • Your identification number
  • Your contact number
  • Your e-mail address, and
  • Your credit card details
  • Others related information needed for your boooking

We use this Personal Data to handle your reservation and to establish and fulfill the contract with you. This includes verifying your identity, taking guarantee and/or payment information, and sending stay-related and/or marketing communication. We take the protection of your Personal Data very seriously and therefore have kept the mandatory required fields to a minimum.

b. Communication Providers

You can also get in contact with us via different communication channels (such as Instagram, Facebok, Whatsapp, etc hereafter referred to as "Communications Provider") if you have any enquiries which you would like us to address. You will find an overview of the respective Communications Provider through which you can get in contact with us (Please kindly note that those Communications Provider independently control your Personal Data which is being communicated on these channels, i.e. how they process your Personal Data solely lies within their responsibility. We do not have influence on the collected data and data processing operations conducted by such Communications Provider. Information on the purpose and scope of data collection and its processing by the Communications Provider can be found in the respective data protection policies of these Communications Provider, where you will also find further information on your rights and options for privacy protection.. Additionally, to facilitate our reply and to communicate with you in real-time on the respective communication channel, your enquiries sent to us through this communications channel will be centralized in one central communication hub. We are responsible for the processing of your Personal Data on this central communication hub. This hub and your enquiries can be accessed by our relevant staff in charge. We use your information only to reply to your enquiry.

When you book a room, we collect Personal Data, includes:

The data is collected through the session cookies (with regard to cookies see also below) we use on our Website. It is anonymised before we use it to build anonymous utilisation profiles, for marketing purposes and to optimise our Website and the services we provide. This data shall not be used in order to identify the visitor of this Website personally.

  • Your selected dates
  • Your selected Number of rooms in the reservation
  • The rate/special offer selected
  • Your full name
  • Your identification number
  • Your contact number
  • Your e-mail address, and
  • Your credit card details
  • Others related information needed for your boooking

II. Sharing Personal Data

Your Personal Data may be shared:

The data is collected through the session cookies (with regard to cookies see also below) we use on our Website. It is anonymised before we use it to build anonymous utilisation profiles, for marketing purposes and to optimise our Website and the services we provide. This data shall not be used in order to identify the visitor of this Website personally.

  • Within Hotel Niagara Parapat group to establish and fulfil our contract with you. This includes verifying your identity, taking payments getting in contact and communicating with you.
  • With our third party service providers who process your data on our behalf. Hotel Niagara Parapat’s third party service providers hosting providers, and providers of data analysis, IT services, and other similar services requested by Hotel Niagara Parapat to provide the Website and other business-related services to you. Any data processing on our behalf complies with the applicable laws.

We will not transfer your personal data to third-party recipients unless you consent to such transfer of data or such transfer is permitted under applicable law.

III. Social Media Buttons

On our Website we use the following social media plug-ins: Facebook, Instagram, Whatsapp. The plug-ins can be identified by the social media buttons marked with the logo of the provider of the respective social media networks. We have implemented these plug-ins using the so-called 2-click solution. This means that when you navigate on our Website, Personal Data will initially not be collected by the providers of these social media plug-ins. Only if you click on one of the plug-ins will your Personal Data be transmitted: By activating the plug-in, data is automatically transmitted to the respective plug-in provider and stored by them. We neither have influence on the collected data and data processing operations conducted by the providers, nor are we aware of the full extent of data collection, the purposes or the retention periods. Information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the respective data protection policies of these providers, where you will also find further information on your rights and options for privacy protection.

IV. Cookies

We use cookies on our Website. Cookies are small text files sent by a web server to your web browser and saved locally on your computer. The cookie allows the server to uniquely identify the browser on each page. Cookies do not cause any harm to your computer and do not contain viruses.

V. Google Analytics

Our Website uses Google Analytics, which is a web analytics service provided by the third party provider Google, Inc. (“Google”). Google Analytics is used for the purpose of evaluating your use of our Website, compiling reports on Website activity and other services relating to Website activity and internet usage. The information generated by the cookie about your use of the Website is usually transmitted to and stored by Google on servers in the United States. This transfer is covered by Google’s Privacy Shield certification and a separate data processing agreement that we have concluded with Google.

VI. Retention and deletion of Personal Data

We will retain your personal data only for a limited period of time needed to fulfil the purposes of processing mentioned above. After that time your personal data will be erased. If we process your personal data based on your consent we will retain your personal data for a limited period of time needed to fulfil the purposes of processing it. Where we enter into a contract with you, we will keep your information for the duration of the contractual relationship you have with us, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this notice. The criteria to determine the storage period are statutory and contractual requirements, the nature of our relationship with you, the nature of the data concerned and the technical requirements. Laws may require us to hold certain information for specific periods. Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future. In other cases, we may retain data for an appropriate period after any relationship with you ends, to protect ourselves from legal claims, or to administer our business.

VII. Updates

This Privacy Policy may be updated periodically. We will update the date at the top of its first page accordingly and encourage you to check for changes that we have made. On some occasions, we may also actively advise you of specific data handling activities or significant changes to this Privacy Policy, as required by applicable law.

Contact
Hotel Location

Hotel Niagara Parapat

Jl. Pembangunan No. 1,
Parapat 21174

T : 62 625 41028 - 41068


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Reservation & Correspondence

Jl. Guru Patimpus No. 1 X-Y
Medan 20111 - Indonesia

T: 62 61 415 8877
F: 62 61 415 5880

: mail@niagaralaketoba.com
: +628116588771
: Hotel Niagara Parapat
: Hotel Niagara Parapat