Q : What time can we check in?
A : Check in time is 14:00.
Q : What time can we check out?
A : Check out time is 12:00.
Q : Is early check in possible?
A : Subject to availability
If you arrive early, and the room is prepared to be occupied, you may have an early check in.
Q : Is late check out possible?
A : Subject to availability
Should you need for a late check out time, you should make a request to our reception, and may incure an extra cost (Day Use).
Q : Is reception open 24 hours?
A : Yes, reception service is available for 24 hours.
Q : How can I make a booking?
A : You can go to the hotel website to make booking or check the contact details from Our Hotels page on this website.
Q : How many people can stay in one room?
A : Each guest room can accommodate a maximum of two (2) adults and two (2) kids. Please note that any additional adult in the room is subject to be charged for an extra bed, or more details please contact the hotel you booked directly.
Q : Do the rates include breakfast?
A : Breakfast not included for all rates (room only). Additional rate applied for breakfast.
Q : Is internet available at the hotel?
A : At Hotel Niagara Parapat, we offer free wi-fi internet access in both guestrooms and public areas. You can obtain a username and password from the front desk.
Q : Is the use of swimming pool included in the room rate?
A : Certainly. Every customer can have free access to swimming pool and jacuzzi without incurring any costs. Hours of use range from 07.00 to 18.00 in the evening, throughout the year.
Q : Can I leave my luggage?
A : Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after .We will store your luggage free of charge on your check-in and check-out days.
Q : Which is the nearest airport?
A : The nearest airport is Sisingamangaraja XII International Airport which is located around 78 km away (about 2 hours driving for hotel).
Q : Is there an airport pickup service from the hotel?
A : Yes, we do provide such service at additional cost, please contact us for more information.
Q : What time is breakfast served?
A : Breakfast is served from 7am to 10am.
Q : Do the bathrooms have baths or showers?
A : Most of the rooms have showers.
Q : Are pets allowed to stay at the hotel?
A : No, pets are not allowed to stay at the hotel.
Q : How far in advance do I have to book?
A : As soon as you have planned your trip! We sometimes have last-minute availability, but in general the earlier you book, the lower the room rate.
Q : How far in advance do I have to book?
A : As soon as you have planned your trip! We sometimes have last-minute availability, but in general the earlier you book, the lower the room rate.
Q : Is it cheaper to book online?
A : On our site, you will find a number of deals that are cheaper than the official rate, but there are certain restrictions.
Q : Do you have a restaurant?
A : Yes, we have three restaurant : Tabo Daina Restaurant, Tatap Terrace and Panatapan Pool Side Restaurant.